How are shipping charges calculated?
Shipping is calculated automatically before you finish paying for your order. These charges are based on using UPS Ground delivery. For the shopper’s convenience, Keller uses a flat rate shipping charge based on the product weight and box size. For any questions regarding shipping rates, please contact us at info@kellerfilters.com.
When can I expect my order to ship?
All items listed in the online store are typically in stock items. Smaller items like filter replacements will typically ship within a day or two after an order. The larger filter systems will normally ship in a 3-5 day time period. The products are shipped out of our world headquarters located in Massachusetts.
Does Keller Products ship internationally?
Keller Products does ship internationally. There may be duties or taxes that would be applied to the cost of the order. There may also be additional documentation requirements necessary to ship internationally. If you are located outside the United States, please contact us at info@kellerfilters.com to confirm shipping costs and documentation requirements.